An upstream oil and gas operator cut incident reporting time from 72 hours to under 2 hours across remote well sites - resolving Workers' Comp claims 40% faster and saving $320K annually.
Frontier Energy Services operated across remote well sites with limited or no cellular connectivity, making digital safety tools seem impossible to implement.
Most well sites had zero cellular coverage. Any digital tool that required an internet connection was useless in the field, forcing crews to rely entirely on paper forms that were filled out from memory days later.
Paper incident reports and inspection forms were completed on site but often lost, damaged or delayed during transport back to the main office. Critical safety data was regularly missing from the record.
Without timely and complete documentation, Workers' Comp claims took three times longer to resolve than the industry average. Delayed reporting led to disputed claims and higher costs for the company.
Frontier deployed Make Safety Easy with offline-first mobile access, allowing field crews to complete all safety documentation without an internet connection.
Workers complete full incident reports on their phones - including photos, GPS coordinates and witness statements - even with no signal. Data syncs automatically when connectivity is restored.
All claim documentation is captured at the point of incident with timestamps and digital signatures. Workers' Comp submissions are generated directly from the platform, eliminating manual data re-entry.
Daily site inspections and equipment checks run on digital checklists that work offline. Deficiencies are flagged with photos and synced to management dashboards as soon as the device reconnects.
Pre-loaded safety talks are delivered at remote sites without needing a connection. Digital attendance records sync back to head office, providing a complete compliance trail for every crew.
Frontier Energy Services saw immediate improvements once field crews could document safety events in real time, regardless of connectivity.
Incident reporting time (down from 72 hours)
Faster Workers' Comp claim resolution
Reduction in lost-time injuries
Annual savings in reduced claims costs and efficiency
- HSE Director, Frontier Energy ServicesThe offline capability was the game-changer. Our crews are 200 kilometres from the nearest cell tower and they can still file a complete incident report with photos. We used to lose days waiting for paperwork to come in from the field. Now we have the data in hours.
Join companies like Frontier Energy Services who've made the switch to digital safety management.